Terms of Service

Apex Pool Service LLC provides pool cleaning, pool maintenance, equipment-related service support, seasonal service, quotes, and related pool care services in the Lake Norman area.

The information on this website is provided for general informational purposes. We try to keep service information accurate and up to date, but website content may change and may not always reflect the most current service availability, pricing, or scheduling.

Submitting a contact form, lead form, email, or phone request does not create a service agreement. Any quote, estimate, promotion, or service recommendation is subject to review, property conditions, pool condition, service area, scheduling availability, and final approval by Apex Pool Service LLC.

A final service agreement, price, and schedule may depend on the details of your pool, equipment, access, location, and requested services.

When you submit your contact information, you agree that Apex Pool Service LLC may contact you about your request using the information you provided. This may include phone calls, emails, or other reasonable follow-up related to your inquiry.

If you schedule a quote, estimate, or service appointment with Apex Pool Service LLC, you agree to provide accurate information and make sure any agreed appointment details are reasonably accurate. For scheduled service visits, you may need to provide access instructions for gates, pool areas, equipment areas, pets, or other property conditions that could affect the visit.

Submitting a website form, lead form, email, or phone inquiry by itself does not give Apex Pool Service LLC permission to enter your property. Property access is only expected when a quote, estimate, or service visit has been scheduled or otherwise agreed to.

Service availability may vary based on season, weather, route capacity, property location, and other business factors. Apex Pool Service LLC may reschedule or decline service when necessary due to unsafe conditions, inaccessible areas, severe weather, equipment issues, or other reasonable concerns.

The website and contact forms are not intended for emergency requests. Apex Pool Service LLC does not guarantee immediate response times through the website, email, or lead forms.

Any promotions, referral rewards, discounts, or special offers listed on the website are subject to change, eligibility requirements, and final approval. Apex Pool Service LLC may modify or discontinue offers at any time.

Our website, ads, forms, email delivery, hosting, and communication tools may rely on third-party platforms. Apex Pool Service LLC is not responsible for outages, errors, policies, or actions of third-party platforms such as Meta/Facebook/Instagram, hosting providers, or email providers.

The content on this website, including text, images, design, branding, and layout, belongs to Apex Pool Service LLC or its permitted licensors and may not be copied, reused, or redistributed without permission.

The website and its content are provided "as is" and "as available." Apex Pool Service LLC makes no guarantees that the website will be uninterrupted, error-free, or free from harmful components.

To the fullest extent permitted by law, Apex Pool Service LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, contact forms, third-party platforms, or reliance on website information.

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last updated" date.

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.